Parts-code consolidation
Consolidate workshop parts codes and substitution rules.
Latest record. Six workshops use the revised core code set.
Next decision. Accept the final substitution hierarchy.
Urban Systems
Relay Fleet Services
Overview
Relay Fleet Services provides maintenance coordination, parts management and aftersales support for professional vehicle fleets.
Activities
- Maintenance coordination
- Parts management
- Aftersales support
- Service scheduling
- Fleet exception tracking
Financial history
Investors OnlyAccess
Funded workstreams
Workshop reporting standard
Move weekly workshop reporting to a common definition.
Latest record. All workshops submit the form; two still require manual correction.
Next decision. Close the manual correction plan.
Repeat service review
Identify repeat visits by vehicle, part and workshop.
Latest record. The first review found eleven cases requiring classification.
Next decision. Assign ownership for the repeat-service queue.
Eighth service zone
Assess an additional service zone without reducing existing coverage.
Latest record. The decision was deferred pending twelve weeks of comparable workshop data.
Next decision. Reopen the investment paper in October.
Project chronology
priority changed · Open
Priority Changed
The operating sequence was revised so that stabilise weekly workshop reporting became the next recorded priority. The change followed the current capacity and dependency review.
Consequence: Lower-priority work remained visible in the register and can return at a later review.
reporting method revised · Open
Reporting Method Revised
The reporting method for maintenance coordination moved to a new version after the team identified a classification that was not applied consistently across the available records.
Consequence: The earlier method version remains available and the next comparison is qualified until the revised series has a complete period.
responsibility transferred · Open
Responsibility Transferred
Responsibility for the next service scheduling review transferred within the operating team. The source record, open exceptions and scheduled date moved with the file.
Consequence: The receiving owner accepted the source list, open risks and next review boundary.
review scheduled · Open
Review Scheduled
The parts management file was placed on the July 2025 review cycle after the source register was reconciled with the current responsibility list.
Consequence: The review was assigned to Theo Ardent with a retained period sample and next-decision date.
Program started · Open
Program started
Parts-code consolidation entered the operating plan.
Consequence: Budget and review boundary recorded.
Program started · Open
Program started
Workshop reporting standard entered the operating plan.
Consequence: Budget and review boundary recorded.
timeline delayed · Open
Timeline Delayed
The milestone connected to stabilise weekly workshop reporting moved after the review recorded a continuing dependency: service concentration in two zones. The earlier target remains in the chronology.
Consequence: The target date was re-baselined without marking the underlying work complete.
Program started · Open
Program started
Repeat service review entered the operating plan.
Consequence: Budget and review boundary recorded.
Under review · Open
Under review
Repeat service review: The first review found eleven cases requiring classification.
Consequence: Assign ownership for the repeat-service queue.
working session held · Open
Working Session Held
A working session reviewed aftersales support, the related exceptions and the evidence required for closure. Items without sufficient support remained open.
Consequence: Actions were recorded against the existing workstream rather than opened as a new program.
Target review · Open
Target review
The scheduled target for Workshop reporting standard was recorded.
Consequence: Close the manual correction plan.
Target review · Open
Target review
The scheduled target for Repeat service review was recorded.
Consequence: Assign ownership for the repeat-service queue.
Target review · Open
Target review
The scheduled target for Parts-code consolidation was recorded.
Consequence: Accept the final substitution hierarchy.
Operating indicators
Fleet units coordinated
418 vehiclesFleet units with an active service schedule
- Prior period
- 396 vehicles
- Interpretation
- Improved versus prior period (396 vehicles).
- As at
- 2026-09-30
- Source
- RFS fleet register
Open service exceptions
22 exceptionsService events outside the agreed duration or parts rule
- Prior period
- 19 exceptions
- Interpretation
- Deteriorated versus prior period (19 exceptions).
- As at
- 2026-09-30
- Source
- RFS exception log
Parts availability
93.4 %Requested standard parts available at first workshop call
- Prior period
- 92.1 %
- Interpretation
- Improved versus prior period (92.1 %).
- As at
- 2026-09-30
- Source
- RFS parts ledger
Current priorities
- Complete parts-code consolidation
- Review repeat service exceptions
- Stabilise weekly workshop reporting
- Reconsider the eighth service zone
Recent developments
- Workshop reporting moved to a common weekly format.
- Parts-code consolidation remained under review.
- A service-zone expansion decision was deferred.
Principal risks
- Parts availability variance
- Inconsistent workshop reporting
- Service concentration in two zones