Research Article · PTD-RS-2017-10

A Better Record of Operational Friction

A dated examination of friction records in technical cultural records, and the operating choices that shape review practice.

In this article

  1. Start with the ordinary delay
  2. External evidence, not analogy
  3. The arithmetic of a smaller queue
  4. Build the operating layer
  5. Test before scaling
  6. Capital follows verified capacity
  7. A clear next decision
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