Research Article · PTD-RS-2022-16
Managing Capacity Before Adding Features: Urban Systems Note 2022
A dated examination of capacity management in distributed urban services, and the operating choices that shape product scope.
In this article
- Start with the ordinary delay
- External evidence, not analogy
- The arithmetic of a smaller queue
- Build the operating layer
- Test before scaling
- Capital follows verified capacity
- A clear next decision
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