Research Article · PTD-RS-2019-11

The Data Model Beneath a Service Promise: Applied Software Note 2019

A dated examination of operating data models in field and asset coordination software, and the operating choices that shape service delivery.

In this article

  1. The service people actually experience
  2. Useful facts and their limits
  3. A base case in numbers
  4. From record to automation
  5. A time-boxed pilot
  6. The investment question
  7. Working conclusion
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